Terms & Conditions

1. Welcome and Acceptance

Welcome to one1herbs ("we," "our," "us"). By accessing or using our website located at one1herbs.com and purchasing our skincare formulations, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not access or use our services.

2. Intellectual Property

All materials on this website, including but not limited to formulation descriptions, text, designs, graphics, logos, images, code, and trademark properties, are owned by or licensed to one1herbs. You are granted a limited, non-transferable license to access the site for personal, non-commercial shopping purposes only.

3. User Accounts and Verification

To make purchases or access certain custom features, you may register for a user account. You are responsible for keeping your account details, session keys, and verification credentials confidential. To verify registration, we implement a secure, stateless One-Time Password (OTP) process sent directly to your registered email.

4. Products, Pricing, and Formulations

All our skincare products are manufactured with strict clinical guidelines. We attempt to display colors, textures, and details as accurately as possible. Prices are displayed in Indian Rupees (₹) unless otherwise specified. We reserve the right to modify pricing, cancel promotional code discounts, or update item inventory levels at our absolute discretion.

5. Ordering and Payment Gateways

We support multiple secure payment methods, including:

• Cash on Delivery (COD) for supported shipping zones.
• Secure online processing via Razorpay Payment Gateway, which accepts all major Credit/Debit Cards, Net Banking, UPI, and popular mobile wallets.
• WhatsApp Checkout, where order details are processed dynamically and users are redirected to finalize payment options with our concierge team.

By paying online, you authorize Razorpay to process your payment credentials. We do not store or process your financial or card credentials on our servers.

6. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the competent courts in Vadodara, Gujarat.

7. Contact Information

If you have any questions or complaints regarding these Terms & Conditions, please contact us at:

• Brand: one1herbs
• Email: contact.one1herbs@gmail.com
• Phone: +91 80003 13747
• Address: Vadodara, Gujarat, India